SpinBet Casino FAQ

Go to SpinBet's site and click on "Sign Up". Type in your information, confirm your email, and start playing the amazing games at the casino!

If you want to change the email linked to your account, get in touch with SpinBet support. For security reasons, they will first confirm that it is you, and then make changes to your account information.

Kiwi players can enjoy SpinBet's amazing welcome package: a 100% bonus that goes up to NZ$500 and comes with one hundred free spins. Visit Promotions to see more exclusive deals!

Carefully go through the terms of every promotion. There are limitations in some offers. Ensure that you always look at the details first before you claim any casino reward. SpinBet does not have strict limits on how bonuses can be accepted.

To top up, go to the cashier on SpinBet, choose how you would like to pay, type in the amount, and then follow the instructions that appear on the screen.

Should you not see your deposit, refresh the account page. In case it is still not there, get in touch with SpinBet's support at all times. They will quickly look into it and fix everything.

Withdrawals at SpinBet take 2–3 business days to process. The quickest cashouts are provided by e-wallets, although bank transfers could be delayed. Make sure you look at the time frame for your chosen method.

For verification purposes, SpinBet needs an ID from the government and proof of address not older than one month. Ensure that you upload clear photos via the account dashboard to finalise this process.

No need to be concerned about losing your progress due to disconnection! With SpinBet, you can refresh and continue playing from the exact point where you stopped, at any time.

Most games on SpinBet have a free demo feature. You can have fun without having to spend any money – it is great for trying out new games and improving at your favourites.

SpinBet is not just all about pokies; it also has other interesting features, such as table games, live dealers and specialties, that make the casino experience complete.

Responsible gambling features are available at SpinBet. You can set deposit limits, take cooling-off periods, or self-exclude. Always gamble responsibly, stay safe, and get help when necessary.

It is important to note that SpinBet does not allow for multiple accounts. The use of several accounts is not allowed and could result in one being blocked. Ensure you have one genuine account for a better gaming experience.

If you forget your password, click on "Forgot Password" at the login page, enter your email address, and follow the instructions sent to your email to reset your password securely.

The loyalty programme of SpinBet has 27 levels that cater for players in 10 different categories. Some of the advantages are rakeback, weekly cashback, improved free spins, and VIP service available to those who have reached Platinum status.

Locate SpinBet's support information from the 'Contact Us' section. Get in touch with a representative through the 24/7 live chat, send them an email, or consult the FAQ for quick help to players.